Privacy Policy
Last Updated: November 6, 2023
At Above-Grade Tutoring (AGT), we take the privacy and security of you and your child’s information seriously. This Privacy Policy outlines how we collect, use, and protect the personal information of users, specifically children and families, who use our tutoring services. This policy complies with the Children’s Online Privacy Protection Act (COPPA) and other relevant privacy laws.
IMPORTANT: By providing your child’s information, you affirm that you are the child’s parent or legal guardian and consent to our collection and use of their information as described in this policy.
- Information We Collect
1.1. Information from Parents or Legal Guardians: We may collect the following information from parents or legal guardians when they register their child for our tutoring services:
- Full name
- Contact information (email address, phone number, mailing address)
- Payment information
- Child’s name, age, and grade level
- Other relevant information to provide appropriate educational services
1.2. Information from Children: We may collect the following information for or from children for the purpose of providing tutoring services:
- Educational and progress data, including performance on assignments, tests, and quizzes
- Communication with tutors or teachers through our platform
- Use of Information
We use the collected information for the following purposes:
2.1. To Provide Educational Services: We use the information to deliver tutoring services and educational content tailored to your child’s needs.
2.2. Communication: We use contact information to communicate with parents, legal guardians, and children about the service, appointments, and updates.
2.3. Account Maintenance: We use usernames and passwords to secure access to your child’s testing reports and ensure the privacy of their data.
2.4. Payment Processing: We use payment information for billing purposes and to facilitate transactions related to our services.
- Sharing of Information
We do not sell, rent, or trade personal information of children, parents, or guardians. We may share information in the following circumstances:
3.1. With Tutors: We share information with tutors and educators directly involved in providing tutoring services to your child.
3.2. With Service Providers: We may share information with third-party service providers that assist in the operation of our service.
3.3. Legal Requirements: We may disclose information if required to do so by law or in response to a court order.
- Your Rights and Choices
4.1. Access and Modification: Parents and legal guardians may request AGT to modify, or delete their or their child’s information or their information by contacting us.
4.2. Withdraw Consent: Parents and legal guardians may withdraw their consent for the collection of their or their child’s information, and we will delete the information upon request.
4.3. Data Retention: We retain a parent’s, legal guardian’s, and children’s information for as long as necessary to provide our services, or as required by law.
- Security
We take reasonable steps to secure the information we collect. However, no online platform can guarantee 100% security.
- Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us by email or phone at:
Above-Grade Tutoring / 484.467.9608 / karen@abovegradetutoring.com
- Changes to this Privacy Policy We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify parents and legal guardians of any material changes.
By using our website and or services, you consent to the terms of this Privacy Policy.
